Last updated: 2024-11-07

We offer full refund for the last subscription you paid when you request within 30 calendar days before the next billing period.

Please cancel your subscription on your billing page and request a refund sending an email to [email protected]. We ensure you the day we use to validate your request is the day you cancel your subscription.

If you have any additional questions, feel free to contact us by emailing at [email protected].

FAQ - Frequently Asked Questions

I paid a few months in advance, what does it mean before the next billing period?

This is better explained with an example: If you have paid for 3 months, and your subscription starts January 1st, if you request a refund on those dates you will get:

January 15th

all your 3 months are refunded

February 1st

your 2nd and 3rd month is refunded

February 28

your 2nd and 3rd month is refunded

March 1st

your 3rd month is refunded

March 10th

your 3rd month is refunded

March 20th

your 3rd month is refunded

March 31th

your 3rd month is refunded